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Guest
Guest
Yes, it’s long, sorry about that.
I bought a UH-1 gen2 on eBay.com 13th December, seller posted on 14th. All tracked through USPS.
USPS tracking says it left Heathrow on 16th December. This is where it’s gets interesting/annoying.
Lots of discussion backwards and forwards with the seller, USPS and Royal Mail, the upshot is USPS quoted a load of international postage agreements at us, basically saying they don’t give a sh*t and won’t help, their tracking says they handed it to Royal Mail, end of USPS responsibility.
Royal Mail tracking (not the online tracking, business to business tracking they use with USPS) says it’s still at JFK, even quoted a mail bin reference that it’s sitting in.
So, seller and I decided to raise it with eBay, see if they can help. This was Sunday, eBay confirmed we’d have an answer in 48hrs. Still no answer this afternoon, so I contacted eBay digital assistant to find out what’s happening. And WTAF, eBay have now said they have no record of me paying, so can’t help as I’m not covered by their guarantees, as I haven’t paid.
Obviously I’ve now raised the case with PayPal, they have said they’ll contact eBay and get back to us on (on, not by) the 27th February.
Grrrrrrrrr, not happy, but vent done.
Thanks for coming to my TED talk on international trade
I bought a UH-1 gen2 on eBay.com 13th December, seller posted on 14th. All tracked through USPS.
USPS tracking says it left Heathrow on 16th December. This is where it’s gets interesting/annoying.
Lots of discussion backwards and forwards with the seller, USPS and Royal Mail, the upshot is USPS quoted a load of international postage agreements at us, basically saying they don’t give a sh*t and won’t help, their tracking says they handed it to Royal Mail, end of USPS responsibility.
Royal Mail tracking (not the online tracking, business to business tracking they use with USPS) says it’s still at JFK, even quoted a mail bin reference that it’s sitting in.
So, seller and I decided to raise it with eBay, see if they can help. This was Sunday, eBay confirmed we’d have an answer in 48hrs. Still no answer this afternoon, so I contacted eBay digital assistant to find out what’s happening. And WTAF, eBay have now said they have no record of me paying, so can’t help as I’m not covered by their guarantees, as I haven’t paid.
Obviously I’ve now raised the case with PayPal, they have said they’ll contact eBay and get back to us on (on, not by) the 27th February.
Grrrrrrrrr, not happy, but vent done.
Thanks for coming to my TED talk on international trade