Tokyo Marui PX4 Nightmare

Ah right, I'm pretty puzzled by this gun. Obviously mine broke very quickly and I've heard a mix of people saying they have had the same issue. Should this be a reliable workhorse gun or do people tend to lean toward the metal slide/green gas option?

 
Ok so here's an update, I wouldn't have bothered but I think there may be some issues that a wider audience may appreciate hearing about. Firstly, I'm not (At this point) going to name the retailer, it does appear to be a popular UK site though based in the South of England. I called them today as I've not heard anything back re: my PX4 with a cracked slide. The conversation started with "We've tried to contact you", I've checked and there's no missed calls, no answer phone messages, no emails. The guy seemed to get touchy when I said that i'd not heard anything back, anyway... he told me that I'd clearly voided the warranty by:

-Removing the slide

-Removing the barrel/inner barrel

-Removing the rear safety switch

-Removing the paint

I questioned him as how that would crack the slide and he replied that they were professional and I was not, they've glued the slide up and that's all they would do! They would also order a new slide if I wanted but it'd take a year to get in stock (I can only guess what the cost would be). I wasn't happy but I know they had me on the removing paint issue alone, however the guy seemed to want an argument, he said that i'd "F***ed it up" nice, with my kid sat next to me! I also asked him about the hop up and he said that he'd get a tech to look at it but it was probably damaged by myself! he also went on to say that i'd most likely dropped the gun (I can promise you all that I haven't).

All together my original order was £207, I've learnt a lesson but I don't feel that his little speech has really sorted the issue, all he had to say was that i'd voided the warranty by removing the paint, that would have been a professional way to do it! Pretty harsh. The phase 2 part of my budget won't be going to them :)

I have started a "Wanted" thread as I will gladly buy a replacement plastic slide for the gun, I hope that someone may have put a metal slide on theirs so they may be a plastic one somewhere? Cheers

 
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In all honesty you probably did void the warranty by taking it apart, but nothing excuses an ignorant rude attitude. Name and shame to be frank!

 
jcheeseright said:
It's weird indeed, the gun SHOULD have been able to take 144a as it's pretty much the weakest gas you can buy and a direct replacement for 134a which is what Marui recommend.

UK retailers have no contact with TM as a company, they buy all their stuff through Japanese wholesalers as TM do not export. The only place that realistically would have been able to help you was http://pulse-japan.jp/index.php?sl=EN unfortunately they're closing down (which is a real worry for me, since I use them to get a lot of TM spares!) so you're probably pretty stuffed for getting a replacement plastic slide new. Would be worth putting up a wanted ad on a few forums though, someone out there must have swapped out their plastic slide for a metal one and be willing to sell you their spare :)
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They aren't closing down...well they are but re-opening under a new name. Not sure what it's gonna be called, but you can rely on KhanSeb to announce it soon (think he said he would)

 
Please do name and shame, I won't be buying any time soon from this that (knowing my luck it will probably be the place I regularly buy from)

 
As youve established you'll need to pay for a new slide why not drop Firesupport a line? They do carry Marui parts and might be able to get one for you, or even have one in the shop. Worth a try at any rate mate.

 
straffham said:
As youve established you'll need to pay for a new slide why not drop Firesupport a line? They do carry Marui parts and might be able to get one for you, or even have one in the shop. Worth a try at any rate mate.
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I got the gun back today, the slide has been poorly glued and the hop has been bent up so I can just about shoot 20 meters! This has just been one F up after the other! I'll be giving Firebase a call Monday am! I ended up glueing it myself, not pretty but I reckon it'd hold, I've fiddled around with the hop, I'll be testing over the weekend.

Is there anyone that has a PX4 that could kindly take a pic of the metal Hop up adjuster (The piece that moves up and down when you turn the dial)?? Cheers

 
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