You've missed the section underneath that that specifically covers distance selling.
"Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as ‘
distance selling’.
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you.
You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason."
Again, don't think this is correct (unless you can cite sources?). If I buy a laptop, it can still be returned once I've fired it up, had a play with it and gone "oh no, doesn't work for me". If I'd broken it during installation this would be a different matter.
Perhaps so. I shouldn't have to though. I guess it's that old question of how much energy do I want to invest chasing this down.