Taiwangun Shipping Disruption (Brexit Related Content)

I have now given up on my order. 

UPS claim I refused the order, it's sat in a warehouse in Coventry for some reason. They asked me to ask Gunfire to start an investigation. I said that Gunfire started an investigation back in April. UPS claim Gunfire never started a claim. GF havent responded to my last 2 emails regarding an investigation. 

I have emailed Gunfire for a refund, if I don't receive it in the next couple of days, I will initiate a PP refund. 

 
TG has got back to me after being left a less then stellar review on trust pilot. They're saying that UPS is the cause of the issue here as they've been sent multiple copies of the invoice in different languages, but can't seem to get their act together.

I've tried contacting UPS, including sending them a copy of the invoice from my side, but not heard back in almost a week. A bit more communication from both sides would be nice. Saves us some stress and them some aggro.

 
Well oil me up and call me Slippy the Slappy Seal. Had a response from UPS on trustpilot to contact them with more info. Shortly after, had an update to my tracking to say it'll be here on the 1st of June. Still hasn't moved from Warsaw in like a month though.

Have contacted UPS with the details they want and asking them if the new update is to be believed. Now it's time to wait and see what they say and if it'll really be here next week.

 
Yeah, will just have to wait longer to order from TG haha, the same RIF I was looking at is £90 more expensive at patrolbase!

 
Little oz2 said:
Yeah, will just have to wait longer to order from TG haha, the same RIF I was looking at is £90 more expensive at patrolbase!
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Yeah, kind of disgusting the price hike :/. The same one I'm waiting on is £60 more then I paid, though almost £90 more then the current price on TG.

That's almost 100% markup.... On retail prices, It's probs over 100% on wholesale.

Still way cheaper to buy it from TG, pay duty and taxes on it, then buying local. "Support British businesses" is all well and good if they can do a comparable price. I'd deff buy local if the price diff were in the £30 range, maybe a bit more depending on the RIF.

 
Yeah is crazy! The only two places that have the RIF I'm looking at (the cm.098b) is TG and PB who get it from TG anyway! Haha

 
Wow, my parcel has made it all the way from Warsaw Poland, to Stanford Le Hope! And they've updated the delivery from the 31st to tomorrow! Partialy during when I'm out getting my Vax shot :/. Here's hoping they get here when I'm back from that.

 
So I made my first Taiwangun order since Brexit and it's not exactly been smooth sailing.

ordered 14/05

picked up 14/05 from shop

arrived in Germany 19/05 @ 8:58

arrived UK  19/05 @ 21:27

then I seen on the UPS tracking site due for delivery the 21st.

on the 24th after it hadn't arrived I phoned UPS and got put through to customs team and a promise to call me back within 24 hours.

25 hours later called them back as they hadn't called. Told someone would contact me in 1 hour. After about 3  hours got a call and then an email with the declaration so filled that in and after another day got the import duties bill.

Told that it was now with UK BF and could take 10 days to clear.

told yesterday that it was now cleared.

Now just waiting for UPS to provide me a new arrivals date as the tracking website still says the 21/05

 
mightyjebus said:
So I made my first Taiwangun order since Brexit and it's not exactly been smooth sailing.

ordered 14/05

picked up 14/05 from shop

arrived in Germany 19/05 @ 8:58

arrived UK  19/05 @ 21:27

then I seen on the UPS tracking site due for delivery the 21st.

on the 24th after it hadn't arrived I phoned UPS and got put through to customs team and a promise to call me back within 24 hours.

25 hours later called them back as they hadn't called. Told someone would contact me in 1 hour. After about 3  hours got a call and then an email with the declaration so filled that in and after another day got the import duties bill.

Told that it was now with UK BF and could take 10 days to clear.

told yesterday that it was now cleared.

Now just waiting for UPS to provide me a new arrivals date as the tracking website still says the 21/05
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You might have it next week then :D .

 
Today ,I got this response from TaiwanGun when I asked if they still use UPS as a carrier.........

[SIZE=9pt]Witam / Hello / Bonjour / Buenos dias[/SIZE]

[SIZE=12pt]Temporarily closure of deliveries to Great Britain

Due to the huge problems our shipments have encountered since Brexit, we have decided to temporarily suspend the possibility of orders for customers from Great Britain.

We cannot allow a situation in which most of our parcels do not reach their addressees. We respect our British customers just like everyone else, but until the delivery problems are resolved, it will not be possible to order products for delivery to the UK.

We are constantly working on solving the problem, when anything changes, we will inform about it on our social media channels.

You can find our products at our distributor [/SIZE]

 
Well my p90 has finially arrived! After missing it on Friday due ot getting the jab, I was able to pick it up from a local drop point.

UPS had me worried throughout the weekend as the last update from them was that it had been delievered to "other", and their advice was to check  around the front of the house, gates, nooks...etc  and with neighbours for it. Was unable to find it anywhere there and only got to check it yesterday evening to see where it went.

TG did a bangup job though with fixing the issue with the RIF, so besides having to recharge the battery, all is kushty!

Here's hoping TG do get their delieveries to the UK sorted as I will be using them again eventually.

 
george1976 said:
we have decided to temporarily suspend the possibility of orders for customers from Great Britain
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Well, bugger, but I'm not at all surprised given the ongoing issues with Border Farce and Useless Parcel Stealers.  You think that would be the sort of thing that they might flag up on their site though, I can't see anything about it, and they haven't emailed customers with UK addresses.

With the amount that folk are being stung for VAT, duty, and couriers billing recipients for handling that, I did the sums and just ordered from PatrolBase.

 
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