My bolt catch on my ghk had some wear on it and wouldn't always lock back so had a look online and Socom had them in stock ordered a few other spares aswell. Ordered Friday and received Saturday just in time for Apocalypse tomorrow. Even rang me to let me know one item was out of stock and will send when it comes in. Excellent service will definitely use again.
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Socom Tactical?
- Thread starter Mitchell Gee
- Start date
- Jun 28, 2015
- 4,290
- 1,230
Ordered a DTD retension holster for my TM Mk23 pistol. Placed the order on a Friday before 1200 hrs and the item arrived by DPD courier at lunchtime on the Monday. Fast efficient service, email updates on progress, and would use them again.
I've only had one experience with Socom Tactical and unfortunately it was a negative one. I purchased two magazines which didn't function properly when I tried them. I sent them back to get a refund, over a month went by and I had not got any money back. Email responses were limited, once I had one response and continued to try to understand what was going on, they stopped responding all together. I tried various methods of contacting however could not get past one response from them. I tried calling but had no answer which is underandable if they are having a busy point of the day. I do not live close enough to go in and see them.
Fortunately my issue was solved after nearly two months of endless contacting for my refund.
I will not buy from Socom Tactical again, however don't just listen to my response. There are many positive responses on this thread, so focus on those, but just be aware that things can go wrong and it can be difficult to chase them up.
Fortunately my issue was solved after nearly two months of endless contacting for my refund.
I will not buy from Socom Tactical again, however don't just listen to my response. There are many positive responses on this thread, so focus on those, but just be aware that things can go wrong and it can be difficult to chase them up.
Tormen7ed
Members
- Dec 8, 2016
- 34
- 4
Ordered Twice from them for some of the DTD gear. I liked how a text message was sent to let me know of the shipping number and when it would arrive.
ordering process was simple enough and got posted out pretty quick.
Will use again if they have something i want
ordering process was simple enough and got posted out pretty quick.
Will use again if they have something i want
MILITATED
Members
- Jul 9, 2015
- 777
- 551
Bought something at the start of August which turned out to be faulty and so contacted them straight away. The situation still has not been dealt with despite numerous attempts to contact. They'll (Laurence) respond up until the point when you think you're finally getting somewhere with them, and then they stop.
The store seems like it has some nice stuff, but the customer service is absolutely abysmal. Definitely put me off from buying anything from there again.
The store seems like it has some nice stuff, but the customer service is absolutely abysmal. Definitely put me off from buying anything from there again.
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