Getting in contact with him is not a problem, mobile, email, contact page all available. What I don’t have is his address, the one you get when you Google him is not a proper mailing address according to Royal Mail, and his website doesn’t have an address or any terms & conditions and he won’t give his correct address.
Yeah I got that, but if he's not prepared to "play the game", then maybe turn the thumbscrews a bit to make him comply, he'll get notifications if his business starts getting poor reviews, might be enough to actually do what You want rather than pissing about.
Yep you could wait for PayPal to find in your favour, assuming he doesn't say "No problem, just get the gear back to me & I'll refund you", & then start pissing about again with bogus addresses that no online courier booking system will accept, so he can waste more time getting his shit together.
Saying that, have you actually requested a call from PayPal, his address should be on file & I always find that when you've been stitched up in some way, explaining it in person to them is much more productive usually.
Case in point, wanker on Zin sold me a c02 air pistol, arrived looking great but was faulty, pmd said wanker & his response was "sorry pal, was fine when it left, your problem".
Opened a dispute, his first response to PayPal was "airgun, not covered under Paypals T&C's, not interested"
As you can imagine, my reply was "you took the money in the full knowledge it was faulty, knowing its sometimes a grey area with PayPal"
His response, "I can't handle this harassment, I'm a disabled military veteran with ptsd"
Then paypal find in his favour & close the dispute.
WHAT THE ACTUAL FUCK ?
I request a call, get a nice Scottish guy call me back, explain things & ask wtf has his health or former job got to do with the price of fish & chips, & point out that I'm ex forces, currently considered disabled, diagnosed with ptsd, & also being treated for cancer, but there was no way that any of that shit is fuel for a PayPal dispute.
The guy was gobsmacked, immediately refunded me, then froze the other guys account with a view to checking his entire PayPal history for what they might consider to be fraudulent transactions.
What a turnaround, just from taking the time to speak to a real person, bit like the old speed cam versus traffic cop scenario, I know who I'd pick every time.
Anyway, back on topic, nail this fucker to the wall lol