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This looks compelling at first glance, however, Patrol Base are slapping their classic extortionate mark up on the products. For example, on their new TG x PB featured product page: Double Eagle M904R via Taiwan Gun = £98 Double Eagle M904R  via Patrol Base = £170 PB is x1.75 more...

Sup guys hope everyone's well! Sadly, my CYMA Platinum 0.97B from TG broke 3 hours after use. It makes the jingle when the battery plugs in but doesn't fire anymore. TG think its the optical trigger sensor, and they're probably right. Not only that, but it dropped from 350 to 300fps within a...

It seems that those who made orders from the end of 2020 till the second half of April have been having serious issues. Check a couple of posts back on this thread's page and you'll see that I got my order in 9 days. I'm not sure if I was insanely lucky or if things are back to normal for new...

Thanks for the info mate! I received mine yesterday and I can confirm there is no issue when using an 11.1v LiPo while on semi mode. On auto mode the ROF is frightening lol. How was the air seal on your unit? I would prefer not to take it apart unless need be. The rifle's firing bang on...

No fucking way.. get on the phone to them asap and stop that from happening if at all possible! Calling the UK brokerage number took me 2 hours to get through last time, however, I called the main UPS customer support number on their site a few days ago and I got through to someone in...

Sent you a DM

Hi lads hope we all had a nice weekend! So, my package arrived! No border force tape, despite them taking possessition of the package for a day. TG dont pay extra for weekend delivery, otherwise I'd have got my package on Saturday rather than today. With that in mind, my order from the time...

Glad you got the refund quickly! Did you happen to pay via PayPal? If so, the refund process can be instant.

Update: I paid the fees yesterday online, before paying the fees I had a scheduled delivery date of this monday, then shortly after payment the tracking updated to reflect the payment, only the scheduled delivery date vanished and instead I was left with 'Please check again later for scheduled...

Thanks for your insight! Yeah I'm not going to decline their charges as they seem fairly reasonable and I dont exactly want to jeoprodise recieving my order in the coming days. Also, does anyone know if UPS deliver these international packages in the UK on Saturdays?  

Update: found the invoice in my account. (Order value was £283) Government Charges: £66.44 Brokerage Charges: £21.80 Freight Charges: £0.00 VAT: £0.00 Total: £88.24 So thats just over 30% of the order value. Is it normal to have a £0 VAT charge? And a government charge at £66...

?? Tried to contact UPS’s billing department but gave up after waiting nearly 2h. I’d like to see the invoice broken down as there’s the RIF but then a bunch of accessories and clothing etc. Any bet they’ve over charged me.

Update: Border force received and released my package in less than 24h! If all goes smoothly from here onwards then I’ll have received my order in under 14 days. There could be light at the end of the tunnel for orders going forward. Also, I’ve been asked to pay ‘88.24 UKL’(?) in import and...

I can only imagine how frustrating that must be. Perhaps give TG a call? Or perhaps you could ask TG for the export doc and send the doc to UPS yourself?

Is it being held because TG are failing to provide UPS with requested documents?

Have you tried the Maple Leaf Mr Hop rubber in any of the Platinum Series rifles? Looking to buy one, as its practially a pre-made R-Hop. Curious of the compatibilty with the stock barrel or an aftermarket one.

Update: after being sat at Stanford Le Hope for 2 days I was left a voicemail this morning by UK UPS brokerage asking for me to call them back. Looks like I didnt get lucky with dodging any import fee's. Been waiting on the phone for a while to get through to anyone, expecting to wait a lot...

What a mess. Couple of things I can say for sure in reply to your post. 1. Call TG, I did before placing my order to ask about shipping times. To my surprise, the call was answered by someone who spoke rather fluently in english. I didnt expect it since my prior contact had been via email...

Update for anyone reading this thread looking to place an order and wondering what the situation is like at the moment. My package arrived at the dreaded SLH an hour ago. Took just 5 days to make it into the UK from Poland, so things seem to be going smoothly so far. Fingers crossed things...

If you want to go down the refund route I would first contact TG and ask them. I have seen TG state a refund is posible in earlier pages of this thread. If that doesn't work, you can always contact your bank and ask for a chargeback. Depending on which bank you use, this option has a decent...