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Taiwangun Shipping Disruption (Brexit Related Content)

No update on delivery on mine :)

Was hit with a "Your package is awaiting release from the clearing agency. / The package will be forwarded to a UPS facility in the destination city."

Then 2 days later ( Return to sender requested ) I was on hold for 1 hour to UPS Brokerage and she said that they put this request in for Customs to Accept or Deny based on whether it is allowed to be shipped to you ?, she then proceeded and said that the parcel can only be return to sender if they pay fees to send it back or it is failed delivery twice ? I have no contact from them for 2 weeks ? I'm starting to think its just not gunna turn up ?

However, there is still hope as yours has turned up without the UPS updates ? It is still strange that the return to sender was requested 2 days after the clearing agency had it ? I only ordered a MP5 Blue edition and MK23 :(  Mid caps mags which are in stock anywhere in the UK and are expensive as fuck !! Fingers crossed thats all i have to say ! Ive opened a case with Paypal now to ensure myself of a refund if it doesn't turn up !! 

I'm then hit with a typical Warehouse Scan ? Anyone have any ideas?

View attachment 71156

 
Took 4 weeks for mine to appear since ordering late Feb 21. What I have found out (apologies if this is already known) after a lot of phonecalls is :

• Their tracking system is not updated regularly and is not linked to the system the staff see when you call as multiple times I was told different to want was on tracking page. It can then have 6 updates in an hour. Mine went from Poland to London, back to Poland , then London, then Germany, then London, then into customs, then cleared, all at 13.33pm on same day. That's a fast plane.

• UPS brokerage is a separate part of UPS and they deal with just clearance, they outsource to phillipines who do the emails and random calls about clearance and also then state they will charge you storage of £13 a day after 3 working days after your parcel lands in England. I got a random voicemail on 4 March that sounded shonky and whocalledme website had hundreds of comments saying ups storage scam. Call to ups confirmed call I got as legit from phillipines. They tried to charge me storage as they confirmed call on 28th and voicemail that had no reply. No calls were received that day, so they agreed to waive.

• Firearms doc is for parts and gear as well as rifs.

• Scheduled deliveries mean nothing currently. Had 4 scheduled deliveries, all never made, no one knew where it was. It was out for delivery in my city for 2 days according to tracking.

• My parcel turned up in a crappy red van, no markings. UPS had outsourced as they obviously can't cope.

In all cases I would say ring UPS for updates if you want one, but waiting time can be long.

UPS are the worst couriers I have ever had deliveries from.

 
i guess its coming back to me now ? 

after having a return to sender alert and then warehouse scan and now its been modified, they have rescheduled delivery ! i guess its coming back to me ?

UPS are by far the most complicated company I've heard of !!! The delivery notes arent updated and when they are ! they arent clear

View attachment 71169

 
Mine update from 'Import Scan' to 'Clearance Completed' on the 20th but haven't had any further updates since. Scheduled delivery still shows as March 15th 2021, so that's good ?.

 
Aye, fortunately outside of nipping out to post things I've sold on Wednesdays and taking the dog out (which tends to be outside of delivery times) the current situation means I'm at home all day everyday so that shouldn't be too problematic. Though I certainly feel for those that are in a position where scheduled deliveries are something they can ideally plan around, nothing worse than waiting in all day for a parcel to show up that never does.

 
alxndrhll said:
Aye, fortunately outside of nipping out to post things I've sold on Wednesdays and taking the dog out (which tends to be outside of delivery times) the current situation means I'm at home all day everyday so that shouldn't be too problematic. Though I certainly feel for those that are in a position where scheduled deliveries are something they can ideally plan around, nothing worse than waiting in all day for a parcel to show up that never does.
Click to expand...


Fortunately my ring doorbell has been working rather well recently. So if the wife and kids aren't in I can atleast ask for my deliveries to be taken to the old boy over the road or wedged behind a bin!

 
Quick straw poll as something occurred to me....

Of those who have had their parcels delivered - how many were Taiwangun deliveries and how many were Gunfire or other retailer?  Mine was from Gunfire.  Just thinking there may be a correlation thats all probably not but worth looking at

 
Mine has changed.. slightly.

Still no arrival date, but there's an ever so slight change of wording here:

aJiXnvU.jpg


 
So I got this update this morning ? My guesses are it’s in cardiff but it hasn’t be released by customs ? 
 

im confused lol ? I work 5 days a week, the scheduled delivery time is what I would work off and if it turns up whilst I’m not there then it’s a problem ? 
 

View attachment 71181

 
A development this afternoon, but please note that UPS Customer Services said that they were still investigating the whereabouts of this parcel, so who knows what the truth is.  TG also emailed me after I queried what they were doing to get this parcel delivered. 

If you follow Negative Airsoft on Facebook, Luke has a link to a page that's documenting these tales of woe.  It's worth visiting just to see his correspondence with UPS.  I feel his pain.

View attachment 71189

View attachment 71190

 
Last edited by a moderator:
Border force opened my package like a 5 year old on Xmas day. Destroyed most of the packaging.

 
I got exactly the same update and exactly the same time as well. All the more reason not to trust these updates.

James

 
aaand now its....

Held in Warehouse


UPS is holding the cargo at a secure facility, pending instructions and agreement.



 
Email from UPS Customer Services this morning telling me parcel is still held. Tracking shows no movement from Stanford Le Hope. The wife then sends me a photo of a package that's just turned up. My jaw literally hit the floor.

View attachment 71218

Like @lukeB Border Force have had a good examination of the parcel!

 
Last edited by a moderator:
RebelScum said:
Email from UPS Customer Services this morning telling me parcel is still held. Tracking shows no movement from Stanford Le Hope. The wife then sends me a photo of a package that's just turned up. My jaw literally hit the floor.

View attachment 71218

Like @lukeB Border Force have had a good examination of the parcel!
Click to expand...
FYI, your postman hates you due to the placement of your letterbox ?

 
RebelScum said:
Email from UPS Customer Services this morning telling me parcel is still held. Tracking shows no movement from Stanford Le Hope. The wife then sends me a photo of a package that's just turned up. My jaw literally hit the floor.

View attachment 71218

Like @lukeB Border Force have had a good examination of the parcel!
Click to expand...
It might be for once that UPS are not telling lies when they say it is held up by customs. When you do open it let us know what state it is and how invasive the boarder force inspection has been. Did they just want to look at the box or have they been in there?

 
Last edited by a moderator:
From my parcel, one RIF was opened up and not packaged back very well, so obvious they had a look at what it was, one was seemingly unopened.

 
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