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Taiwangun Shipping Disruption (Brexit Related Content)
- Thread starter Speedbird_666
- Start date
EvilMonkee
Members
- Feb 17, 2014
- 2,358
- 1,355
Yep same as mine, it has been 'cleared' numerous times, I have now had a voice mail that I had to listen to about 20 times to understand telling me to email them but not telling me what information they needed to clear the parcel. Its the ultimate fucking guessing game with these jokers, they only ever give you half the information
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Nothing. Just been keeping an eye on the tracking and that's all.
Just checked again and it's still "In transit" with a delivery date of Monday, so here's hoping.
RebelScum
AF-UK patch owner
- Jan 31, 2020
- 92
- 79
Adolf Hamster
Supporters
- Feb 1, 2018
- 7,057
- 2,229
as much as we might have sympathy for the shops, maybe we should be hassling them about all this, if only to make them see how bad the problem is and maybe switch couriers?
Druid799
Supporters
- Sep 9, 2015
- 4,695
- 2,403
Just had a really nice personal email from a non airsoft retailer in the states that I use fairly frequently apologising but he’s suspending U.K. sales until further notice due to the utter cluster fuck of a hassle it is ref imports&exports for small businesses . He said he’s really sorry as I’ve been a great customer but it’s just taking up way too much of his time sorting it all out to ship to the U.K . ?
Lozart
Supporters
- Jun 24, 2013
- 8,493
- 4,942
I've seen quite a few similar ones (again mostly non airsoft). It's just not worth the hassle for most of them!
Speedbird_666
AF-UK patch owner
- Jul 28, 2014
- 1,719
- 1,327
- Thread starter
- #353
God, I hope this situation settles down soon. This hurts UK Consumers, UK Companies as well as overseas suppliers.
It's easy to just blame Brexit, but it's the UK government's own rules that are causing much of this, with stuff like the VAT registration requirements for overseas companies (EU or not).
It's easy to just blame Brexit, but it's the UK government's own rules that are causing much of this, with stuff like the VAT registration requirements for overseas companies (EU or not).
Ad_
Members
- Apr 16, 2020
- 112
- 16
It's not a Brexit thing or just our government; the EU has been planning to do this for some time and would have introduced it at the same time as us, but they delayed implementing them until July due to the coronavirus: https://ec.europa.eu/taxation_customs/business/vat/modernising-vat-cross-border-ecommerce_en
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Lozart
Supporters
- Jun 24, 2013
- 8,493
- 4,942
Non airsoft but - we just bought some hardware at work that is made by a Swedish company. Our purchase was with the UK office, in GBP and invoiced with UK VAT. The hardware was shipped ex-works from Sweden and now DHL want import duty and VAT. Clusterfuck.
Laserhawk
Members
- Feb 12, 2021
- 36
- 5
I had an email from this address: [SIZE=11pt][email protected][/SIZE]
[SIZE=11pt]It relates to the actual person though, rather than a general inbox. Hope this helps.[/SIZE]
My package arrived today!!
Best part is, this is the second of two parcels sent out by TG. The first one is still in Stanford, and has been for 3 weeks now. This second one was in Poland for 3 weeks, and yesterday was imported, then today was delivered. No customs clearance, no firearms form, no English invoice. Its very clear that UPS are all over the place.
There's still hope out there guys.
View attachment 70473
so mine now has the status
Original documents required (Immigration documents, Visa etc) / Your package was released by the clearing agency.
so is that 'its cleared and all is well' or is that 'we need more info'
is Schrödinger's delivery service now it seems
Original documents required (Immigration documents, Visa etc) / Your package was released by the clearing agency.
so is that 'its cleared and all is well' or is that 'we need more info'
is Schrödinger's delivery service now it seems
Adolf Hamster
Supporters
- Feb 1, 2018
- 7,057
- 2,229
please tell me that box has a whole rif in it, because that would be such a beautiful mockery of their "firearms declaration" procedures.....
Laserhawk
Members
- Feb 12, 2021
- 36
- 5
haha yep full rif. All untouched. All good.
You've still got all this to come. my friend.
It appears that until all the packages on the truck are scanned/accepted by customs, ours stay there and are 'scanned in' again every 72 hours.
View attachment 70483
RebelScum
AF-UK patch owner
- Jan 31, 2020
- 92
- 79
I'm inclined to agree. I've written to TG again this week to press the point that this is reflecting so badly on their business and everyone affected is going to think twice about using any retailer that uses UPS (for anything).
If you used PayPal for the purchase you have 180 days from the purchase date to open a dispute over the purchase. I think the retailer needs to prove the item was sent (which TG will be able to do), but they won't be able confirm delivery, which is the issue for the buyer. I had a similar issue with a parcel that was lost in the Russian postal system and PayPal refunded me once they'd reviewed the case. I would assume that there would be similar limits on the time you have to open a case also apply if you've used different methods of credit.
@Laserhawk's experience suggests that UPS are perhaps concentrating on dealing with parcels that have just been imported (e.g. not adding to the backlog), although it could also be put down to general incompetence, given that no RIF paperwork was demanded. Given how my own parcel hasn't been scanned since the 8th March I'm wondering if it's suffered the fate of many parcels in this warehouse.
I'm interested to see if @L3wisD and @kasaran receive anything on Monday 15th March. This for me will be the test of UPS. If parcels start to arrive (giving a 4-week delivery time) then there is hope that UPS are attempting to clear these imports from TG. If not I'll be looking to dispute my purchase, given online distance selling rules in both the UK and EU state that the retailer has 30 days to deliver the goods, after which they become liable to make refunds.
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