No not at all, send it all back and ask for a refund! Then come back here tell us what your looking for, your budget and we'll point you in the right direction.
Oh i'm sure that in their own minds they are bond-villain-esque with plans to take over the world. In reality they are sh!tty little operation of small time liars & arseholes. As has been said, OP, get a refund. If they give you any lip, the phrase you need is "fit for purpose".