Frv Tailoring - Anyone Getting Deliveries?

Dazzy3p said:
Why lie to people telling them there orders will be with them in a couple of weeks, honesty would probly have been the best policy rather than piss people off and ignore them.....
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1 word.  Cashflow.  They get to make it look to the bank that there is money coming into the business.  Personally, I would start looking for another job if I worked there, the signs aren't good.

 
Sated said:
As of just recently, all of us staff at FRV have been put on a Zero Hour Contract (because of a 'lack of work'), so good luck getting your orders any time soon, guys and girls.
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Thank you for letting us know, and I'm sorry to hear that.

To be honest, I'd got the impression that FRV was some one-man bedroom operation being done on the side.  It's both surprising and disappointing to hear that employees are losing out as well as customers.  It does smack rather of moribund thinking from the owner, and I hope things improve for you.

 
It’s a shame, because the quality of FRV products is solid. I have their range belt and it’s one of the best pieces of my gear, second only to my Magpul MS3 Gen2 sling. I wanted a duffel bag from them, but reading this topic has made me look elsewhere.

If anyone has any recommendation for a similar quality gear made in the UK, please do let us know here. I do hope the owner of the biz gets a grip on reality and maybe invests in some business management courses or gets external help quickly. Otherwise I don’t see much future in the way things are run there right now.

 
I have an FRV shooters belt from a couple of years ago, last November I noticed that one of the stitches on the MOLLE section had come away. I sent them some photos, exchanged a couple of emails and returned the belt. A few days later it is back with me and repaired free of charge. 

Seems I was lucky given that fulfilling new orders is such a struggle now. Given the developments in technology and materials and the experiences of those on this thread I would be looking at a C2R now!

 
I got a charge back from the bank as I was unable to make contact with Frv they wouldn't answer emails or calls....  I've purchased from deadly customs instead.....

 
I still hadn't received any word (or money) back from FRV, despite the apology email and promise of a refund before Christmas. PayPal dispute submitted last week and the refund notification came through yesterday.

While the situation and length of time it took to resolve has pissed me off, I wouldn't have bought the C2R belt without it, which is fantastic and the service was exemplary. So, you know, trying to put a silver-lining on it and I think I have ?

 
Looks like i"ll be putting in a refund as well. Ordered belt in Nov 21 and after chasing up i had two emails one this week saying next week blah blah blah. Will wait one week then start refund process. 

And people wonder why i buy my gear from Hong Kong, USA or Europe and not the UK(except AK2M4 and Bullseye Country). 

 
Ordered some flat admin bags from them (for kit organisation) on the 27th November. Not heard a peep since, and have sent 2 chase emails.

Friend of mine ordered on the same day and did ended up getting a Paypal refund. Unfortunately (and because I've bought from them before so trusted them), I used Apple Pay so I'm going to have to raise a dispute via my credit card instead ?

There a loads of good kit makers around now so definitely send them your business instead!

 
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