Airsoft Forums UK

I
Immortal
That's the true test. Hope you get it sorted quick and easy. ?

Rogerborg
Rogerborg
Fingers crossed for you.  If it has eaten its gears, have you asked about the possibility of having them upgraded as part of the repair?

M
Musica
In two minds on that I could ask for a brand new one as it's so early I don't have to accept a repair but as this is a common fault on the evo I think a better set of gears would be the smart choice and it's the perfect time to negotiate a deal on it since they will have to eat the cost of something to get me up and running. 

Steveocee
Steveocee
It's likely that they would send back to the manufacturer and get credit anyway so they'd most likely offer you a replacement RIF and maybe a % discount on parts if you ask for upgrades.

Hope all goes well.

M
Musica
They have the evo tek upgrade so I assume they have in house technicians. The replacement parts would be covered by ASG but the labour time to install them is their cost really. 

Steveocee
Steveocee
Labour is a ridiculously profitable thing to sell though so negotiate hard if it comes to that.

M
Musica
Yea if they were going inside the gun in the first place I figured they can discount me pretty good.

No comms out of them today they had the package delivered at 09:59 this morning. If I don't get a response before lunch tomorrow I won't be a happy customer. 

S
SgtTalbert
Why don't you just ring them instead of waiting to be more annoyed

Rogerborg
Rogerborg
Helps Musica, but screws whomever is having their gun worked on when the phone rings.

I'd hope that sorting returned guns would take priority, but then I'm optimistic like that.

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