Hello
if any one would like to get hold of me directly the mobile number is on the website this goes directly to me. which i am on from 9am - 9:30 pm excluding sundays and if i don't pick up just drop me a text.
Regarding phone not being picked up please check our opening hours as the shop...
Also it may be worth speaking to this person i guess initals are S W and asking for the full story.
We pride our self in sorting issues yes there will be the odd customer buy last year out of all our orders the issues that where not resolved with in the day where about 3....
Hi Chris
Would you like to explain the reason the refund was delayed? The Refund would of been instant if we could of but only being allowed 4 hours from package being returned to proccess as refund before you esclulated the claim which then has to go via paypal as it removes the refund button...
We also have had issues with them as a retailer we and no longer going to be part of them.
We found that the " core" members or what ever they have changed there name to now are simply in it to control and market.
We had nothing but problems with the account being suspended due to non payment...