Octagon Airsoft Customer Service

[HuttArmouries]

So a few weeks ago I ordered a tercel type 89 rifle from octagon. It arrived after a week or so but upon arrival I found that the stock was broken and the handguard was snapped. I emailed octagon with photos of the problems and my order number and now a week later I have a brand new stock and handguard no questions asked or extra payments requested. I highly recommend them based on this customer service and they stock some of the harder to find guns out there so they are really worth a look. 

[Albiscuit]

 What was the delivery time like?

[HuttArmouries]

13 minutes ago, Albiscuit said:

 What was the delivery time like?

about a week and a half for the gun and a week for the replacements when they sent them 

[Albiscuit]

Cheers, might chuck an order their way soon

[Cromulon1994]

On 22/10/2020 at 16:23, HuttArmouries said:

So a few weeks ago I ordered a tercel type 89 rifle from octagon. It arrived after a week or so but upon arrival I found that the stock was broken and the handguard was snapped. I emailed octagon with photos of the problems and my order number and now a week later I have a brand new stock and handguard no questions asked or extra payments requested. I highly recommend them based on this customer service and they stock some of the harder to find guns out there so they are really worth a look. 

What did they cost you by the time it arrived?

[HuttArmouries]

On 24/10/2020 at 14:54, Cromulon1994 said:

What did they cost you by the time it arrived?

I think it was around £170ish