Jump to content

JD Airsoft poor customer service


Lez9
 Share

This thread is over three months old. Please be sure that your post is appropriate as it will revive this otherwise old (and possibly forgotten) topic.

Recommended Posts

Hi guys just thought would let you know about my recent experience with this place, sent my m4 in for a repair and to cut a long story short took them 5 weeks to just change the pinion gear and service the gun. Also if you email them to see how your gun is getting along they may reply about 3 weeks after you have sent it, and calling the phone number good luck with that if you do get through.

 

Shame really as its a local retailer in the midlands and seems well stocked and could have good potential to be let down by what seems like some staff can't be bothered with there customers not all of them I may add.

 

Sorry for the rant but wanted to let those who may visit there some advice.

Link to comment
Share on other sites

Always good to get insight into people customer support experiences. Unfortunately it seems to be the case with a lot of UK Airsoft retailers that their customer support sucks.

Link to comment
Share on other sites

Yeah this is true Dex which is such a shame as good businesses will only help to promote the sport and not turn fellow airsofters away.

Link to comment
Share on other sites

This thread is over three months old. Please be sure that your post is appropriate as it will revive this otherwise old (and possibly forgotten) topic.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...