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Special airsoft Supplies - a terrible experiance

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2 hours ago, djben9 said:

so any updates on this place as he has a mag in stock i want.....or i have to go to zero1

 

He doesn't have ANYTHING in stock. He never has, and never will. Only once he's received your order will it get ordered from the supplier, however 99% of the time, he'll just pocket the money and not send anything.

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Never ever give in to temptation with this shonky snake oil salesman.

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Bit of a blast from the past as I haven't seen much on him for a long while but I was a bit surprised today when I saw a post on Facebook of someone actually recommending them! I'm shocked that he is still trading let alone getting 

Recommendations lol, I wonder if with Facebook taking over as the source of info for beginners he's taken advantage of the fact his isn't well know on it and going for a bit more of people's money. I guess there is a chance he has chaneed and is actually selling stuff but that's probably a long shot. Anyone else heard much in recent years ? 

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I know him and not wanting to defend him,I've heard nothing but bad about him.I've purchased off of him but I'am in the postion where I can collect.Why do people still use him???Because he can supply cheaper than anywhere else and the temptation to save a few ££ overrides the glaringly obvious risk.

He is notouriously hard to get hold of by phone but he's always at his site in Reading,

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I was at Reading the other week.  I was tempted to place an order, but after seeing all this nope!

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4 hours ago, Dino said:

I was at Reading the other week.  I was tempted to place an order, but after seeing all this nope!

Close call bud ! He’s like gonorrhoea, just when you forget about it it flairs up again ! 🤦‍♂️

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The greatest shithouse in UK airsoft. 

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I have found some other local sites to eventually get me registered once again, then I will go back to the Reading site and try not to give him any greef.

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How does he get away with it?

 

Don't we have laws against people not fulfilling their part of the contract after money has been paid?

 

 

 

 

 

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Glad I didn't get burnt from him.  I got mys last game to play in October, then I will be registered again.  I told him that and he wanted to do some under handed stuff.  I'm surprised he is still around.  I look forward to seeing him when I am all sorted and have bought my RIF's from somewhere else.

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14 hours ago, Dino said:

Glad I didn't get burnt from him.  I got mys last game to play in October, then I will be registered again.  I told him that and he wanted to do some under handed stuff.  I'm surprised he is still around.  I look forward to seeing him when I am all sorted and have bought my RIF's from somewhere else.

 

If you're looking for a better site that's still quite near, xsite has started up again under Skirmish Wycombe.

 

I've personally boycotted Absolute in Reading. The Marshalling is shit. The site is shit. It's just... shit. Very much like his sales after care... actually no, to be fair his site is better than his sales after care because it actually exists. 

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19 minutes ago, Duff said:

 

If you're looking for a better site that's still quite near, xsite has started up again under Skirmish Wycombe.

 

I've personally boycotted Absolute in Reading. The Marshalling is shit. The site is shit. It's just... shit. Very much like his sales after care... actually no, to be fair his site is better than his sales after care because it actually exists. 

Thanks I will keep that in mind.

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Posted (edited)

Original post: So conflicted after finding this thread.

 

I've contacted SAS as I'm trying to get my hands on some extra mag's but everywhere seems out of stock at present. I've had a response claiming he's got 5 on the shelf at present and that he usually ships within 24 - 48 hours.

 

I need to order up some extra mag's and they're specific to the Vz58 but I can't find them anywhere else. After reading this thread I feel like I'd be a complete mug to place the order. I've also had a look at payment methods and couldn't see PayPal as an option which makes me a bit more hesitant given the history presented prior to this post.

 

 

Update 1: So a little update. I emailed to confirm stock of the magazines and I also queried dispatch time along with when I needed the mag's for. Been told that as long as the order is placed this evening it won't be an issue as it'll be dispatched in the morning. It was also confirmed that PayPal is available as a payment option.

 

Given that I don't seem to be able to find these magazines anywhere else in the UK for now I've bit the proverbial bullet and put the order in. Given the fact that I was able to use PayPal and the emails from store I felt a little more comfortable placing the order. I'll be sure to provide further updates as things develop.

Edited by FreeFrag.UK
update

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I was torn between "funny" and "sad" ratings there, but I hope that neither are deserved and that you get what you ordered in the promised timeframe.

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16 minutes ago, Rogerborg said:

I was torn between "funny" and "sad" ratings there, but I hope that neither are deserved and that you get what you ordered in the promised timeframe.

 

I know what you mean Roger, if it wasn't for the fact that nowhere else seems to have them then I'd have just waited for them to resurface at somewhere like PB. The other factor which added to my decision to run the risk is that I've got an electronic paper trail relating to what was promised and I've been able to use PayPal. To be honest if it were just one or the other then I'd have left it and aired on the side of caution.

 

As stated I'll keep this thread updated with my experience. It'll be interesting to see whether or not I receive a dispatch notification tomorrow morning.

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29 minutes ago, FreeFrag.UK said:

As stated I'll keep this thread updated with my experience. It'll be interesting to see whether or not I receive a dispatch notification tomorrow morning.

 

I hope it works out, but....

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Eh, I get the reasoning, and it's not like you have another choice.  And PayPal are pretty good about refunds, as documented in rants passim, so you shouldn't lose out.  Fingers crossed.

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Further update: 

 

So after a couple of emails chasing up SAS in relation to my order I have no received confirmation that it has shipped and that it has been shipped using "Royal Mail signed for service".

 

I had checked my order information through the website to see if there had been any updates prior to going down the email route but there was no update to the order status. Obviously it's a little disappointing when you have to pursue a business for updates, especially when (in theory) their order system should provide these updates anyway.

 

As the saying goes, watch this space.

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Final update:

 

My magazines arrived today all safe and sound without issue. Naturally I did the obligatory test fire and they all appear spot on so I can't complain on the product front.

 

My complaint from this experience would be that I had to pursue the company to find out if my order had been dispatched, which took a couple of emails to get a reply. I was then told (as per my previous update) that the item had been shipped. I attempted to use the tracking number provided a few times but with no luck, Royal Mail reporting to try again later on each attempt.

 

Anyway, my items turned up today and the postage label revealed that it hadn't actually been posted on the 9th but that it had in fact been posted on the 10th. In addition to this the tracking number I had originally been provided with didn't even remotely resemble that which was on the parcel. Said tracking number also confirmed that it was posted yesterday (10th).

 

In the defence of SAS  they did end up sending it out by next day recorded delivery but I would much prefer honesty when dealing with a business. Now I realise that they got the package to me with a day to spare (reduces the stress levels a bit) and as such I really shouldn't be complaining but I can't help think "why not be honest?". Just a simple email of "Hi Frag, sorry we had some issues dispatching it today. In order to make sure it's with you in time and because we were unable to meet the agreed dispatch window we've sent it out to you next day delivery. Many thanks, SAS". Surely that would have been better?

 

But anyway, I've got my mag's and I'm more than happy with them. Despite the lack of honesty I'm also happy that SAS went to the trouble of sending it out with a higher priority dispatch method, something which I'm genuinely grateful for.

 

I suppose the big question is would I use SAS again? To be honest I don't know. If they'd been transparent then I'd definitely have to give it serious consideration but this lack of honesty makes me wary even though my experience was a positive one overall.

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10 hours ago, FreeFrag.UK said:

Final update:

 

My magazines arrived today all safe and sound without issue. Naturally I did the obligatory test fire and they all appear spot on so I can't complain on the product front.

 

My complaint from this experience would be that I had to pursue the company to find out if my order had been dispatched, which took a couple of emails to get a reply. I was then told (as per my previous update) that the item had been shipped. I attempted to use the tracking number provided a few times but with no luck, Royal Mail reporting to try again later on each attempt.

 

Anyway, my items turned up today and the postage label revealed that it hadn't actually been posted on the 9th but that it had in fact been posted on the 10th. In addition to this the tracking number I had originally been provided with didn't even remotely resemble that which was on the parcel. Said tracking number also confirmed that it was posted yesterday (10th).

 

In the defence of SAS  they did end up sending it out by next day recorded delivery but I would much prefer honesty when dealing with a business. Now I realise that they got the package to me with a day to spare (reduces the stress levels a bit) and as such I really shouldn't be complaining but I can't help think "why not be honest?". Just a simple email of "Hi Frag, sorry we had some issues dispatching it today. In order to make sure it's with you in time and because we were unable to meet the agreed dispatch window we've sent it out to you next day delivery. Many thanks, SAS". Surely that would have been better?

 

But anyway, I've got my mag's and I'm more than happy with them. Despite the lack of honesty I'm also happy that SAS went to the trouble of sending it out with a higher priority dispatch method, something which I'm genuinely grateful for.

 

I suppose the big question is would I use SAS again? To be honest I don't know. If they'd been transparent then I'd definitely have to give it serious consideration but this lack of honesty makes me wary even though my experience was a positive one overall.

Think it’s safe to say your like me , do as much research as you can in to a retailer and only bite the bullet if you have no other alternative at all (as here only one with the product listed?) so glad it worked out in for you in the end . Must have been a horrible feeling though being held at the mercy of that con artist ! 😱

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4 hours ago, Druid799 said:

Think it’s safe to say your like me , do as much research as you can in to a retailer and only bite the bullet if you have no other alternative at all (as here only one with the product listed?) so glad it worked out in for you in the end . Must have been a horrible feeling though being held at the mercy of that con artist ! 😱

 

Aye, I like to cover my bases as there are far too many "businesses" out there which are less than honest. I don't know what it is but I've noticed over the recent years how there are more businesses out there which fall short of basic professional standards in so many ways. I've worked across a variety of industries but at every single business I've been a part of the one simple rule which has been hammered home is the delivery of excellent customer service. Unfortunately the reality for many businesses is that word of poor experiences spread far quicker and further than positive ones.

 

I'm glad I got my mag's as I was worried about getting hold of the extras I required but I'll admit I did have my concerns about using SAS. Unfortunately it's the lack of transparency and lies which have prevented me from saying "I had a greater experience with them" or anything resembling a recommendation.

 

In this instance SAS got my purchase to me quickly and due to the way they sent it it did save me a good bit of stress. If I were to use them in future I believe that I'd approach them in a similar way to your HK sellers, which is to confirm stock prior to order.

 

Maybe he's starting to turn it around (call it naive optimism if you wish) but only time will tell. I may end up checking with him next month to see if he has anymore mag's just to fill out what I've already got.

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You are a brave lad. 

 

I guess PayPal is the only way to go in this instance. 

 

I would personally avoid this shithouse and not go through the stress tbh. 

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