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Wiley X Europe vs Ukmcpro


mintsauce5
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I purchased a pair of WileyX durtac gloves off ukmc pro via eBay in March last year , since then they have been used on average once or twice a month , they split around the hard knuckle protection in Feb this year so I contacted ukmc pro regarding claiming under the two year warranty that they are covered under by Wiley x , straight reply from ukmc pro saying nope that's wear and tear , now I could understand if it had been a split on the fingers or where I grab the cuff to pull it on or even if they'd had excessive use but they haven't , I contacted Wiley X Europe direct and they asked for a few pictures and to fill in a warranty claim form did that a couple of days later email saying they'd be sending me a new pair of gloves , not only that I got a £20 discount on my next purchase from them plus free sweets , definitely recommend Wiley x but not so much ukmc pro they couldn't have been more unhelpful if they have tried 

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UKMCPro's CS has always been questionable unfortunately. I'll only order stuff from them if I can't get it from somewhere else.

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