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Posted 10 December 2014 - 04:35 PM
Anyone in Yorkshire or North of England, it's definitely worth a trip to Huddersfield to see them.
Posted 19 March 2015 - 01:53 PM
Yep, high recommendation from me too. Made an order with some BBs in, but the bag broke in transit and the BBs were everywhere (and rather dirty). One quick e-mail and a replacement was on its way and scheduled for delivery just a day after I received the initial order.
Tip-top customer service, but I've come to expect that having used them a fair deal in the past and had good dealings with them then too.
Posted 04 June 2015 - 11:36 AM
I have used them had no problems did use landwarrior but found there customer service rubbish so changed to patrol base and I am glad I did
Posted 05 June 2015 - 11:38 AM
Phoned them and they asked me to email a pic of the wrong item, heard back from them after the email and have been told my illumination kit will be with me next week and to keep the gopro mount as a way of saying sorry for the error!
Will defo use them again and lwa have lost all my custom to patrolbase as lwa suck at customer service.
- borderdaz likes this
Posted 15 June 2015 - 06:10 PM
Posted 26 June 2015 - 06:43 PM
I ordered some nuprol .25g bb's from them... 9000 to be exact. They emailed me saying that they were out of stock(but would restock the following week) and apologised, suggesting they could either remove the order or change them for Blasters and refund the difference. I replied and an hour or so later they emailed me back saying they were intact being restocked that day and so would I like to change them back to nuprols (which I did). They arrived within 2 days (which is faster than the postage I paid for!) and had a free patch included!
Posted 01 July 2015 - 10:13 PM
Posted 07 July 2015 - 07:18 PM
slightly away from a first newbie post but, having taken many years....eeer 2001 I think to get to a site, reading forums though, drooling over the online stores and putting it off, getting FFZ emails etc, finally off on sat to Urbanassault (RAF Upwood, brothers stag do if anyone here will be there??). As I know deep down it wont be my last game I thought id buy a few basics from them for the day....and future, placed order on Monday, should be here Wednesday all going well, took a while to answer phone but excellent service so far....roll on the next few games so I can spend some cash without the wife knowing with them!......ok off to oldnewbie area
Posted 26 July 2015 - 07:41 PM
Posted 11 August 2015 - 06:04 PM
Service was great when I rang with a query and when they rang me with a query about the order. Quick and emailed me every step of the way. Probably my new main supplier.
Posted 13 August 2015 - 03:29 PM
ordered a glock 18c and it broke in 2 days, ordered another because i needed it straight away still haven't got it.
Posted 13 August 2015 - 03:55 PM
When did you order it?
Posted 14 August 2015 - 08:48 AM
When did you order it?
Posted 14 August 2015 - 09:05 AM
Posted 14 August 2015 - 10:06 AM
Posted 14 August 2015 - 02:50 PM
Damn, I hope they get it sorted - they should be able to. Good luck on your first!
Posted 14 August 2015 - 08:50 PM
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